AI answering service for roofing & HVAC contractors
The lead you lose is almost never the one you turned down — it's the one that rang while you were torching a seam or brazing a line set. Smart Reception is a virtual receptionist for roofers and HVAC contractors that answers on the first ring, day or night, and hands you the job details when you're free to read them.
Why trades lose calls
You can't answer from a roof
Ladders, nail guns and attic heat all beat a ringing phone. Every call still gets picked up on the first ring, and you read who called when you're back in the truck.
Storm and heatwave surges
After a hailstorm or the first heatwave of July, ten homeowners call the same afternoon. The assistant handles all of them at once instead of sending nine to voicemail.
Emergency calls at 2 AM
A failed furnace in February is an emergency call. Callers get a real conversation, and you get the address and the fault before you're out of bed.
Quote requests captured properly
Roof age, square footage, unit make and model, whether it's a repair or a replacement — the details you need to quote are asked for and written down every time.
What gets written down on every call
- Name and callback number, read back for accuracy
- Property address and access notes
- Repair, replacement or maintenance
- How urgent it is, and when they're home
- Full transcript and recording of the call
Keep the number on your truck
You get a local Canadian number — 416, 604, 403, 902, wherever you work — and you can keep using the number already painted on your van. Forward it to your AI line completely, or only when you're busy or don't pick up, so the assistant catches the calls you'd otherwise miss. Forwarding codes vary by carrier, so check yours before you switch it on.